Building your Gorgias App
Types of apps. Before you start creating your Gorgias app you need to choose between two types: 🔐 Private apps These apps should be used if you plan to access only your own Gorgias account data. You…
What is Gorgias?
What is Gorgias?
Customer data privacy
Gorgias Support Team SLAs
Gorgias Customer Success
How to set up a Gorgias account
Getting Started
Handle Tickets
Creating and managing tickets
How to handle incoming tickets
Assign tickets
Other ticket management features
Internal notes
Auto-assign and auto-unassign tickets
Bulk actions
Keyboard shortcuts
Manage HelpDesk Users
The Satisfaction Survey
Billing & Subscription
The Search Function
Your Business Hours
Manage Customers
Helpdesk Migration
Statistics and Reporting
Automate your work
Rules
Automate your work with Rules
Rules - Main Use Cases
Rules - Video Tutorials
Rules Glossary
Rules Library
Rules FAQs
Rule Templates
Macros
Views
Intents & Sentiments
Automate your work using Customer Sentiments
Automate your work using Customer Intents
Intents - Use Cases and FAQs
Tags
Automation Add-on
Integrations
Email Integrations
Gmail
Outlook
Signatures
Email - SPF & DKIM
Other Email Providers
Outlook (alias)
Zoho
Gmail (alias)
Marketing
Social Media
Facebook & Messenger
Facebook comments and ad comments
Messenger customer chat plugin
Troubleshooting issues with your Facebook and Instagram integration
Connect your Facebook and Instagram
Chat
Gorgias Chat Integration
Gorgias Chat - Installation
Migrate to the New Chat Integration
Basic chat customization
Advanced chat customization
Gorgias Chat - Campaigns
Gorgias Chat - Quick Replies
Gorgias Chat FAQs
Other Chat Integrations
Voice
Gorgias Voice Integration
Gorgias Voice FAQs
Aircall
RingCentral
Ottspott
JustCall
Rep
CloudTalk
CircleLoop
Gorgias Voice Troubleshooting
RedRoute
Other Integrations
Slack
HelpDocs (Lighthouse)
Chatdesk Teams
Zapier
Gatsby
Shop2app
Tolstoy
Stonly
Custom HTTP Widgets Actions
Custom Widgets with Zapier
HubSpot HTTP Integration
Amplify.ai
Shopney
Reveal by Omniconvert
Stateset AI Responder
E-Commerce
Shopify
Magento 2
BigCommerce
Kickstarter
Amazon, eBay, Back Market & Walmart by ChannelReply
CheckoutChamp
Shopify FAQs
Omnisend
Konnektive
HTTP Integrations
Subscription
Reward & Review
Gorgias Help Center
Gorgias Help Center
Help center templates
Advanced Gorgias Help Center Customization
Gorgias Help Center Tracking
Gorgias font library
SEO - Prevent your Help Center from being indexed
Business Intelligence
Shipping
Returns & Exchanges
Quality Assurance
SMS
Self Service
Installing the Self-Service Portal
Self-Service Portal Statuses
Self-Service: Customize Report Issue Reasons
Self-Service: Report Issue Update
Self-Service Quick Response Flows
FAQs
How to enable browser notifications?
How many languages can Gorgias detect?
Customer Success Tracks
What is a Gorgias Bot?
Gorgias Agency Partner Program
Set up a custom domain for your Help Center
Gorgias Technology Partner Program
Deleting an integration
Mobile app fact sheet
Gorgias for Developers
Expand your knowledge
