Updated 2 weeks ago by Romain Lapeyre

Benefits of Amazon

If you're selling on Amazon, you can:

  • receive customer's emails in Gorgias,
  • respond from there. 

How to connect Amazon?

  1. Log in to your Amazon Seller Central account, click on the settings at the top right of the page, and click on notification preferences.
  2. Make sure the email address used for the order notifications is the same as the email address you connected to Gorgias. 

Done! You can now respond to support requests from Amazon directly from Gorgias. You may want to add an Amazon tag and create a specific view for those.

Showing orders next to tickets

You can also display Amazon, eBay and Walmart orders next to tickets using the integration created by ChannelReply ($31/month). Add Amazon order data here.

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