G Suite & Gmail integration
Good news! If you're using a support inbox provided by Gmail or G Suite, you can add it in just a few clicks. This integration comes with a few benefits: emails are sent from your own Gmail account, and Gorgias mirrors Gmail. If you send an email in Gmail, you'll see it in Gorgias, and vice versa.
Here's how to add the Gmail integration:
- Go to Settings > Integrations > Email
- Click Add email address
- Click on the Connect Google email account button and sign into your Google account
- Start the process of importing the last 1000 emails from this account into Gorgias
And that's all! You can now reply to emails coming into your integrated Google account.