Article Recommendations in ChatUpdated 5 days ago

Setup instructions

To set up article recommendation on your chat, please follow the steps below:

1. Under Automation → Your Shopify Store → Article Recommendation

2. From there, ensure the correct Help Center is connected if you have more than one Help Center. Article recommendations will be coming from the Help Center selected.

Make sure that the help center that is connected is in the same language as the chat integration that you are installing recommendations on.

3. Make sure to 'Save changes'!

And that's that! You now have help center article recommendations enabled on your chat.