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Automate your work

7 categories

Find out how to create Rules to automate your workflow. With Rules you can: set auto-responder, automatically assign tickets to certain User, Tag your tickets based on keywords and much more.

Categories

Help Center

8 articles
Rules

7 articles
Macros

5 articles
Views

3 articles
Intents & Sentiments

3 articles
Tags

1 article
Automation Add-on

Resources to assist with setting up your account with the automation add-on

2 articles