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Gorgias

View the tools and resources available to expand your knowledge and get the most out of Gorgias.

Expand your knowledge

What is Gorgias?

Customer data privacy

Gorgias Support Team SLAs

Gorgias Customer Success

How to set up a Gorgias account

Creating and managing tickets

How to handle incoming tickets

Assign tickets

Other ticket management features

Auto-assign and auto-unassign tickets

Bulk actions

Internal Notes

Keyboard shortcuts

Handle Tickets

Audit logs

Managing User Roles

Your Profile

Gorgias Teams

Manage Helpdesk Users

Satisfaction Survey

The Satisfaction Survey

Billing and subscription plans

Billing & Subscription

Search

The Search Function

Business Hours

Your Business Hours

Ticket Customer

Manage Customers

Migrate from Zendesk

Zendesk import FAQs

Help desk Migration Tool

Helpdesk Migration

Getting Started

Revenue statistics

Statistics

Self-Service Statistics

Export tool

Automation Statistics

SentiSum

Statistics and Reporting

Automate your work with Rules

Rules - Main Use Cases

Rules - Video Tutorials

Rules Glossary

Rules Library

Rules FAQs

Rule Templates

Rules

Macro Variables

Automate your work using Macros

Macro Actions

Macro Library

Macros

Automating your workflow using Views

View Sections and View Sharing

Views

Automate your work using Customer Sentiments

Automate your work using Customer Intents

Intents - Use Cases and FAQs

Intents & Sentiments

Automate your work using Tags

Automation Add-on Overview

Setting up Automation Add-on Features

Automation Add-on

Automate your work

Email Integrations

Gmail

Outlook

Signatures

Email - SPF & DKIM

Other Email Providers

Email

Messenger Chat Bots

Mailchimp

Autopilot

Marketing

Facebook comments and ad comments

Messenger customer chat plugin

Troubleshooting issues with your Facebook and Instagram integration

Connect your Facebook and Instagram

Facebook & Messenger

Twitter

Instagram Comments

Instagram Direct Messages

Instagram Ad Comments

Instagram Mentions

Instagram Direct Messages FAQs

Instagram

Social Media

Gorgias Chat - Installation

Migrate to the New Chat Integration

Basic chat customization

Advanced chat customization

Gorgias Chat - Campaigns

Gorgias Chat - Quick Replies

Gorgias Chat FAQs

Chat contact form

Gorgias Chat Integration

Certainly

Ada AI Chatbot

Smooch

Gobot

Other Chat Integrations

Chat

Gorgias Voice Integration

Gorgias Voice FAQs

Aircall

RingCentral

Ottspott

JustCall

CloudTalk

CircleLoop

Gorgias Voice Troubleshooting

RedRoute

Voice

Chatdesk Teams

Zapier

Helpdocs (Lighthouse)

Gatsby

Clyde

Shop2app

Tolstoy

Stonly

Custom HTTP Widgets Actions

Slack

Custom Widgets with Zapier

HubSpot HTTP Integration

Amplify.ai

Shopney

Reveal by Omniconvert

Stateset AI Responder

Flatlay

Pipedream

Other Integrations

Shopify

Magento 2

Kickstarter

Amazon, eBay, Back Market & Walmart by ChannelReply

CheckoutChamp

Shopify FAQs

Omnisend

Konnektive

BigCommerce

E-Commerce

Segment

HTTP Integrations

Customer Fields by Helium

Recharge

Skio

Smartrr

Subscription

Stamped.io

Okendo

Opinew

LoyaltyLion

Annex Cloud

Yotpo

Growave

Smile

Trustpilot

Reviews.io

Reward & Review

Gorgias Help Center

Help center templates

Advanced Gorgias Help Center Customization

Gorgias Help Center Tracking

Gorgias font library

SEO - Prevent your Help Center from being indexed

Help Center article recommendation in Chat

Churn Buster

Daasity

Alloy

Glew.io

NetSuite

Thankful.ai

Daton

Business Intelligence

Wonderment

LateShipment

ShippingChimp

Shipup

ShipBob

AfterShip

Veeqo App

ShipMonk

Shipping

Loop Returns

Returnly

Narvar Returns & Exchanges

ReturnLogic

Returns & Exchanges

Integrations

Expand your knowledge

Categories

Gorgias Academy and Webinars

Video tutorials