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Automating your workflow using Views

Gorgias Views are segmented overviews that you can set up and save in order to have some of the most common ticket types filed under separate categories. They are quite similar to your email inboxes, for example, but there are some key differences th

View Sections and View Sharing

A View Section is a collapsable group that contains zero or more views.How it worksHere's a quick introduction!On top of the view sections, the navigation bar is also organized in 3 sections:Chats section which includes all open chats assigned to you