What is Gorgias?
Customer data privacy
Gorgias Support Team SLAs
What do Gorgias CSMs do?
How to set up a Gorgias account
Getting Started
Handle Tickets
Creating and managing tickets
How to handle incoming tickets
Assign tickets
Other ticket management features
Internal notes
Auto-assign tickets
Bulk actions
Keyboard shortcuts
Manage HelpDesk Users
Audit logs
Managing User Roles
Your Profile
Gorgias Teams
The Satisfaction Survey
Satisfaction Survey
Billing & Subscription
Billing and subscription plans
The Search Function
Search
Your Business Hours
Business Hours
Manage Customers
Ticket Customer
Helpdesk Migration
Import tickets and migrate from Zendesk
Zendesk import FAQs
Statistics and Reporting
Revenue statistics
Statistics
Self-Service Statistics
Export tool
Automation Statistics
SentiSum
Automate your work
Rules
Automate your work with Rules
Rules - Main Use Cases
Rules - Video Tutorials
Rule Library
Rules FAQs
Rule Templates
Macros
Macro Variables
Automate your work using Macros
Macro Actions
Macro Library
Views
Automating your workflow using Views
View Sections and View Sharing
Intents & Sentiments
Automate your work using Customer Sentiments
Automate your work using Customer Intents
Intents - Use Cases and FAQs
Tags
Automate your work using Tags
Integrations
Email
Email Integrations
Gmail
Outlook
Signatures
SPF & DKIM Support
Other Email Providers
Marketing
How to connect Messenger Chat Bots
Mailchimp
Klaviyo
Autopilot
Social Media
Facebook & Messenger
Facebook comments and ad comments
Messenger customer chat plugin
Troubleshooting issues with your Facebook and Instagram integration
Connect your Facebook and Instagram
Instagram
Instagram Comments
Instagram Direct Messages
Instagram Ad Comments
Instagram Mentions
Instagram Direct Messages FAQs
Twitter
Chat
Gorgias Chat Integration
Gorgias Chat - Installation
Migrate to the New Chat Integration
Basic chat customization
Advanced chat customization
Gorgias Chat - Campaigns
Gorgias Chat - Quick Replies
Gorgias Chat FAQs
Other Chat Integrations
Ada AI Chatbot
Smooch
Voice & Phone
Gorgias Phone Integration
Gorgias Phone FAQs
Aircall
RingCentral
Ottspott
JustCall
Voicefront
CloudTalk
CircleLoop
Gorgias Phone Troubleshooting
RedRoute
Other Integrations
Slack
HelpDocs (Lighthouse)
Chatdesk Teams
Gatsby
Tolstoy
Stonly
Custom Widget Actions
Custom Widgets with Zapier
Gorgias Help Center
Amplify.ai
Shopney
Reveal by Omniconvert
Stateset AI Responder
E-Commerce
Shopify
Magento 2
BigCommerce
Kickstarter
Amazon, eBay, Back Market & Walmart by ChannelReply
CheckoutChamp
Shopify FAQs
Omnisend
Konnektive
HTTP Integrations
Segment
Customer Fields by Helium
Subscription
Recharge
Reward & Review
Stamped.io
Okendo
LoyaltyLion
Smile
Opinew
Yotpo
Growave
Trustpilot
Reviews.io
Business Intelligence
Churn Buster
Daasity
Alloy
Glew.io
Shipping
Wonderment
LateShipment
ShippingChimp
Shipup
ShipBob
AfterShip
Veeqo App
Returns & Exchanges
Loop Returns
Returnly
ReturnLogic
Quality Assurance
Klaus QA
Delighted
Stella Connect
SMS
Postscript
Emotive
Cartloop
SMSBump
Omnisend SMS
RechargeSMS (ElectricSMS)
VoyageSMS
TXTFi
Textline
Attentive integration update
Via
Attentive
Retention Rocket
Self Service
Automation Add-on
Installing the Self-Service Portal
Self-Service Portal Statuses
Self-Service: Customize Report Issue Reasons
Self-Service: Report Issue Update
FAQs
How to enable browser notifications?
How many languages can Gorgias detect?
Zapier
Customer Success Tracks
What is Gorgias Bot?
How to setup a custom domain for your Help Center?
Deleting an integration
Mobile app fact sheet
Gorgias for Developers
Building your Gorgias integration
Video Tutorials
Views - Video Tutorials
Webinar Recordings
Email Forwarding - Video Tutorials
Black Friday Cyber Monday Preparation Checklist
All Categories > Getting Started
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