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Macro variables. Below is a list of variables that can be inserted into macros to populate them with customer data from third-party apps. To use variables from another app, ensure that you’ve added i…
Updated 1 week ago by Romain Lapeyre
Macros are pre-made responses that you can use to respond to your customers faster. Macros can perform a number of actions on a ticket including: Insert response text: insert text into the response...
Updated 1 month ago by Romain Lapeyre
BigCommerce macros variables. Here is the complete list of BigCommerce macros variables you can use in your macros Data format for macros Big Commerce Data. {{ticket.customer.data}} First Name {{tick…
Updated 4 months ago by philippe Roireau
