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Macro variables. Below is a list of variables that can be inserted into macros to populate them with customer data from third-party apps. To use variables from another app, ensure that you’ve added i…
Updated 4 days ago by Romain Lapeyre
Macros are pre-made responses that you can use to respond to your customers faster. Macros can perform a number of actions on a ticket including: Insert response text: insert text into the response...
