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Macro variables. Below is a list of variables that can be inserted into macros to populate them with customer data from third-party apps. To use variables from another app, ensure that you’ve added i…
Updated 1 month ago by Romain Lapeyre
Macros are pre-made responses that you can use to respond to your customers faster. Macros can perform a number of actions on a ticket including: Insert response text: insert text into the response...
Updated 19 hours ago by Romain Lapeyre
BigCommerce macros variables. Here is the complete list of BigCommerce macros variables you can use in your macros Data format for macros Big Commerce Data. {{ticket.customer.data}} First Name {{tick…
Updated 1 month ago by philippe Roireau
