Quality Assurance

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3 articles

Klaus QA

Klaus is a conversation review and QA platform for support teams Klaus integration allows you to:. Easily filter your Gorgias tickets to find the conversations you wish to review. Rate and comment on…

Updated 5 months ago by philippe Roireau

Delighted

About Delighted. Delighted empowers teams to gather real feedback from customers in minutes, not weeks. No technical knowledge required. Collect industry leading metrics (NPS, CSAT, CES, and others)…

Updated 2 months ago by Chris Lavoie

Stella Connect

Stella Connect is the first platform that connects customer feedback, quality assurance, and coaching, giving CX leaders visibility into service and performance, driving the improvement of frontline…

Updated 2 weeks ago by philippe Roireau

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