Export tool

Updated 2 weeks ago by Djurdjica Matkovic

We've created an export tool which enables you to export macros and tags from your helpdesk in just a few clicks!

Setup instructions

  1. Please open https://gorgias.typeform.com/export and you should see the following page:
  1. Click on 'Start' and select whether you are exporting macros or tags:
  1. Please go to your helpdesk in order to retrieve information from your REST API page:
  1. Add your user email:
  1. Add your subdomain:
This is the subdomain name without .gorgias or full link.
  1. Add your API key which can be found in the REST API tab:
Make sure you're using the right user on the account as their API keys have different access levels depending on the user level.
  1. You will be greeted with a success message!
  1. The export will be automatically sent to the email that you entered if all the information was correct:

And you're all set!

Of course, if you need a more sophisticated export with additional conditions, please feel free to reach out to our Support Team anytime via our live chat or email at support@gorgias.com. We're here to help.


What do you think? Yay or Nay?