What is Gorgias?

3 articles

What is Gorgias?

Gorgias helpdesk is a customer support platform built for e-commerce companies. Connect all your customer service channels: email, chat, Messenger, Facebook and Instagram comments, SMS. Respond to cu…

Updated 10 months ago by Alex Plugaru

Customer data privacy

Your clients may enter sensitive information like Credit Card numbers or Social Security Numbers into their messages. When these messages come into Gorgias, this sensitive information is automaticall…

Updated 10 months ago

Gorgias Support Team SLA

As we strive to provide maximum customer service, we will talk a bit more on clearly stating metrics, responsibilities and expectations so that, in the event of issues with the service. This article…

Updated 20 seconds ago by Tina

What is Gorgias?

What is Gorgias?

Customer data privacy

Gorgias Support Team SLA

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