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Apps (integrations) 101Updated 4 months ago

Apps (integrations) allows you to integrate different platforms and tools with Gorgias. This can help streamline workflows and improve productivity by eliminating the need to switch between multiple applications or platforms.

The benefits of using apps include:

  • making important customer and order data visible to agents when answering tickets
  • using data from third-party platforms in templated responses (Macros)
  • performing tasks in an integrated platform (like Shopify) without opening a new tab
  • sending data from Gorgias to third-party platforms automatically 

To view our full directory of available apps and to get started with set up please visit the app store in your account by going to Settings > All apps.

Have you noticed any important apps missing from our App Store? Now you can easily share your feedback by clicking the Request App button.

We're always looking for ways to improve, so please don't hesitate to let us know what we are missing.

Need help with setting up or troubleshooting your apps? 
Reach out to our Integration Support team:
[email protected].

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