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Joy Rewards & Loyalty ProgramUpdated a month ago

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request.

With the Joy Rewards app, you can drive Growth with Loyalty, VIP Tiers, Points, and Rewards. Create a loyalty program that goes beyond points & rewards. It’s a connection built to last.

Display customer info collected via Joy in Gorgias: VIP tier, point balance, status, and referral link.

Steps

  • From your Gorgias account head to Settings → App Store → All Apps
  • Find Joy Rewards & Loyalty Program on the list
  • After selecting the app, click on the Connect App button
  • Authorize the app
  • Log into Shopify, go to Integrations > Gorgias, and connect your Gorgias account:
  • Once installed, there will be no HTTP integration created!

Once a ticket is created or updated, if the customer exists in the Joy app and has data associated with them, the data will be displayed in the widget:

You can adjust the points in the Joy app and they will reflect in the Gorgias widget:



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