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LoyolyUpdated 2 months ago

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request.

With Loyoly, you create a loyalty & referral program that your customers will be fans of, turning them into real brand ambassadors. Encourage them to create UGC, publish their UGC, share your posts, leave a customer review, 40+ missions are available. 24/24 support. 3-minutes setup.

Display customer's Loyoly data in the Gorgias widget, such as loyalty points, missions completed, rewards claimed, phone number, and tier name.

Optimize management of customer tickets by saving time on resolution with a direct link to the complete Loyoly profile sheet.

Steps

  • From your Gorgias account head to Settings  App Store  All Apps.
  • Find Loyoly on the list.
  • After selecting the app, click on the Connect App button (Be sure to log into the Loyoly app)
  • Authorize the app.
  • There will be no HTTP integration created.

Now, when a ticket is created/updated for a customer who has Loyoly data, the widget with their data will appear:

You can adjust the customer's points in the Loyoly app and they will reflect in the Gorgias widget!

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