OctupUpdated a year ago
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request.
With Octup, you can leverage the power of data-driven real-time metrics that you can act on right away. Gain a complete view of all your metrics in one place for a more holistic view of your business.
After connecting the integration, data from Gorgias is being pulled to Octup. You can use useful metrics such as:
- Opened tickets
- Closed tickets
- Avg. daily tickets per agent
- Avg. response time
Last month's data should be pulled instantly, while the rest loads at intervals within 24h.
Steps
1. Go to Settings -> App Store -> All Apps.
2. Search for Octup and click on it.
3. Click on the Connect App button.
4. Authorize the app
