Sidekick AIUpdated 7 months ago
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request.
Sidekick is an AI bot designed to hold natural and dynamic conversations with your customers - it helps you automate and improve customer service using AI chatbots on any platform.
With this integration, your conversations will be pulled from Sidekick AI as tickets into Gorgias. From there you can respond to Chat conversations using the Gorgias helpdesk.
Steps
1. From your Gorgias account head to Settings → App Store → All Apps.
2. Find Sidekick AI.
3. Once you've selected the app, click on Connect App in the top right corner.
4. Authorize the app.
