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Thank you AI GPTUpdated a day ago

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request.


Thank you AI GPT helps solve “Thank You” tickets with GPT4 AI.

  • 70% of closed tickets get reopened from customers who only wanted to thank you! We can help you re-close them with advanced AI before being assigned to a new agent. So you can boost your team's efficiency and improve customer satisfaction.
  • Thank You GPT is a plugin that connects to your help desk and reviews your reopened tickets.
  • The plugin closes only non-actionable tickets, meaning that the customer thanked you and has no additional requests.
  • The plugin uses advanced AI to detect all kinds of “thank you” variations in all languages. With 99.9% accuracy, you won’t miss any important tickets.

Integration benefits

  • Productive Team → Your Team doesn't need another distraction. Reduce their repetitive tasks and help them focus on more urgent tickets.
  • Delighted Customers → Your customers will experience faster response times to their important requests.
  • Efficient Business → Due to our unlimited ticket offer, you will experience full scalability and help your business grow. You'll see better support at a lower cost

Steps

  1. From your Gorgias account head to Settings → App Store → All App
  2. Find the Thank You AI GPT app on the list
  3. Click on the Connect App button in the top right corner
  4. Authorize the app!
  5. After authorization, an HTTP integration is automatically created:

The app will automatically close any tickets containing only thank you messages that need no agent attention, and add the solved_by_thankyou_app tag for tracking purposes:

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