HubSpot HTTP Integration

Updated 2 weeks ago by Djurdjica Matkovic

How it works

HubSpot is an inbound marketing and sales platform that helps companies to attract visitors, convert leads and close customers. You can connect Hubspot to display information on your leads in Gorgias.

Setup instructions

In order to connect HubSpot with Gorgias, please follow these instructions:

  1. Go to SettingsIntegrationsHTTP and click on Add HTTP Integration.
  2. Set the HTTP method to GET.
  3. Copy this URL into the URL field: https://api.hubapi.com/contacts/v1/contact/email/{{ticket.customer.email}}/profile?hapikey={hubspot_api_key_here}
  4. Then please replace the {hubspot_api_key_here} with HubSpot API key found here: https://knowledge.hubspot.com/integrations/how-do-i-get-my-hubspot-api-key
  5. Set the trigger to ticket-message-created.
  6. Add the integration name and description if needed and click on Save Changes.
  7. Go to a customer's ticket or profile and click on the wheel in the upper right corner to Edit widgets.
  1. Then you would need to select what data you want to see in the widget:

And you're all set! 🎉

Please note that this integration was not built by us and for that reason, we do not support it.


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