Shop2app

Updated 1 month ago by Marija Danilovic

Shop2app is Shopify's mobile app platform designed to improve retention.

With this app customers are able to better connect with the brand, order more frequently, and manage subscriptions conveniently.

How it works

Shop2app is the most comprehensive mobile app builder:

  1. Seamless Integration with Zapiet
  2. Elegant Subscription Management
  3. Personalized Push Notifications

With the Shop2app+Gorgias integration, when customers contact a merchant from their mobile app, a ticket gets generated in their Gorgias account. Customers are also able to initiate a support ticket directly from their past orders.

Setup instructions

  1. Open https://<YOUR_GORGIAS_URL>/app/settings/api and click on Create API Key (unless you already have one):
  2. Copy the Base API URL, Username (email) and Password (API Key):
  3. Open the Integration Tab in Shop2app and enter the Username, API key and Base URL as copied from Gorgias Settings, click activate and save:

Congrats, you have now integrated Shop2app and Gorgias! 🙂

Please note that this integration was built by our partners and while we do support it, in case any technical issue arises, the wait time might be a bit longer than for a regular support request. Thanks for your understanding!


What do you think? Yay or Nay?