ShipMonk
Updated 1 month ago
by
Tina
ShipMonk is an order fulfillment platform for eCommerce businesses ready to scale.
From its inception in 2014, ShipMonk has operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more.
How it works
With ShipMonk + Gorgias integration you'll be able to:
- Pull order fulfillment data and tracking information to Gorgias
- Access specific orders in ShipMonk directly from the customer’s sidebar in Gorgias via deep-link
Setup instructions
Log in to both your Gorgias and ShipMonk account
- Follow this link to simulate clicking the "install" button in the app store —> https://yoursubdomain.gorgias.com/app/apps/6227229308665b40d624fd4c?preview=trueDon't forget to replace 'yoursubdomain' from the URL above with your actual Gorgias subdomain 🙂
- In Gorgias, navigate to Settings > Integrations > HTTP. ShipMonk integration should show automatically on the list
- That’s it! Your ShipMonk and Gorgias accounts are now connected! 🎉
Now each time a customer that has ShipMonk data reaches out to you, either via a new or existing ticket, the ShipMonk widget will populate automatically inside the customer's sidebar!
