Accessing Incognito Mode

Commonly, some issues that you encounter with Gorgias are caused by your browser.

For example, when reactivating an email integration, sometimes your access token will need to be refreshed, and accessing Gorgias from Incognito can help achieve that.

Steps

Chrome

1. Open Chrome.

2. Click on the three dots in the top right corner of your browser.

3. Click on New Incognito Window to start a private browsing session.

Safari

1. Open Safari.

2. Click on File in the top left, in the menu bar.

3. Click on New Private Window to start a private browsing session.

Firefox

1. Open Firefox.

2. Click on Menu in the top right corner.

3. Click on New Private Window to start a private browsing session.

Microsoft Edge

1. Open Microsoft Edge.