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Agency partner programUpdated 3 months ago

Gorgias is the leading customer support platform for 11,000+ e-commerce brands. The Gorgias partner program was built for anyone whose goal is to help online businesses scale through exceptional CX and want to grow by including Gorgias services in their offering.

The program is designed to help new agencies receive support, reward our partners, and provide consistent resources to develop a mutually beneficial partnership.

Gorgias Agency Partner Program Benefits

  • To grow your agency revenue by adding more service offerings
  • Competitive revenue share model
  • Exclusive incentives for your clients
  • Dedicated Partner Manager and support
  • An event budget for sponsorships, client dinners, conferences, and more
  • Co-marketing initiatives to help build awareness for your agency
  • On-demand education
  • Training for your team
  • Dedicated teams that work to generate leads for you
  • Dedicated partner resources

Who's a good fit?

Anyone who's in the business of helping e-commerce merchants grow - we work with Development agencies, Digital Marketing agencies, Customer outsourcing agencies, Implementation specialists, e-commerce consultants, Venture Capitalists, and Private Equity firms.

Requirements and Benefits Summary

Deep Dive into Gorgias Partnership Types

Gorgias Partner

A Gorgias Partner is someone who wants to be rewarded for referring their clients to sign up with Gorgias.



  • Two years of 20% revenue share for all closed referrals*
  • Client incentives
  • Team training and educational resources

Gorgias Premier Partner

A Gorgias Premier tier is for someone who not only wants to refer their clients but also add to their service offering, build awareness for their agency, and showcase our partnership together. 



  • Three years of 20% revenue share for all closed referrals*
  • Client incentives
  • Team training and educational resources
  • Dedicated Partner Manager
  • Featured in the Gorgias partner directory
  • Access to event and sponsorship budget when available 
  • Access to DTCx speaking when available

Gorgias Elite Partner

The Gorgias Elite tier is dedicated to the top 10% of Gorgias partners who are most active concerning closed business, Gorgias implementations, and co-marketing activity. This tier unlocks even more resources to help grow your agency through services and leads. 


  • Schedule an onboarding call with a Partner Manager
  • Complete the Partner Foundations, Sales, and Product Training
  • $24k in closed ARR per year


  • Three years of 20% monthly revenue share + a one-time 15% bounty for all closed referrals*
  • Client incentives
  • Dedicated Partner Manager
  • Featured at the top of our partner directory
  • An event and sponsorship budget + priority co-marketing opportunities
  • Dedicated lead referral resources
  • Dedicated Partner Success resources

Gorgias Service Partner

A service partner is someone who wants to expand their service offering around Gorgias. These services can include implementations, strategy, account optimization, outsourcing, and more. Service partners are inclusive of the above tiers as long as they complete the additional requirements to become certified service partners


* To maintain the revenue share agreement, partners must close one deal per year. After one year of inactivity, the revenue share will be frozen until the next deal is closed.
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