All articles
Resources
Learning material and programs available for merchants wishing to grow.
Categories
Articles
Gorgias Academy
The Gorgias Academy is a learning center for those wishing to become support experts. It contains free courses and certifications that can be taken by anyone with a Gorgias account.As a new initiative our current course options are limited, however w
Agent knowledge checklist
This checklist provides key functions within Gorgias that users should know, segmented by their role within the helpdesk. You can use this as a guide to check your knowledge and identify areas for further learning:
