Awtomic SubscriptionsUpdated a month ago
Awtomic makes it easy to sell subscriptions for any product—perfect for wine clubs, memberships, specialty foods, coffee, beauty, and more. Offer curated bundles with our powerful build-a-box feature, boost sales with add-ons and upsells, and let shoppers manage subscriptions through a seamless, passwordless portal. Our POS integration is ideal for wineries and in-store sales. Install in minutes or work with our experts to create a fully customized experience.
- Subscriptions including flexible schedules, prepaid, and batching options
- Build-a-box allows customers to pick bundles of products to increase AOV
- Lifecycle marketing and rewards program designed for all customers
- Failed payment recovery and churn mitigation keep your business humming
- Advanced bulk processing and API access for brands at scale
Integration benefits
- Quick Actions in Gorgias: Skip orders or update subscription status (cancel, pause, reactivate) without leaving the Gorgias ticket.
- Subscription info in Gorgias: View key details in each ticket so agents can assist customers faster and more effectively.
- Seamless Navigation: Jump to subscription details from Gorgias instantly—no platform switching, just faster, smoother support.
Steps
- From your Gorgias account head to Settings → App Store → All Apps
- Find Awtomic Subscriptions on the list
- After selecting the app, click on the Connect App button
- Add Awtomic to your Shopify account. Go to Settings→Integrations:
- Add your Gorgias account and authorize the app
- Once installed, there will be an HTTP integration:
If you want to receive tickets in Gorgias, in addition to the widget, you'll need to enable the Optional Settings field and add a Gorgias user's email address:
You then need to create a subscription plan that your customers can purchase:
Once a customer makes a purchase and creates a ticket related to it, the widget will appear in the sidebar:
Tickets are auto-tagged upon creation. If a new customer is created, the ticket will be tagged with a "new" tag:
A status change will create a ticket as well:
You can also use the widget actions in Gorgias, such as Skip Next Order, which will reflect in the ticket and in Shopify as well: 
