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ChargeflowUpdated 3 hours ago

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request.


Increase your chargeback win rates when you integrate Gorgias customer communication with Chargeflow. Chargeflow automates chargebacks and inquiries end-to-end, freeing you to focus on what matters. Win back your revenue with a 360° platform that leverages data from a global network of merchants to protect your business against chargebacks, boosting your revenue with less risk.

Integration benefits

  • Turn customer communication from Gorgias into compelling evidence to automatically win revenue back from chargebacks.
  • A quick and easy integration process takes just 2 minutes to add Gorgias customer data to Chargeflow.
  • Automated Chargeback Management and Prevention.

Steps

  • From your Gorgias account, head to Settings → App Store → All Apps
  • Find Chargeflow on the list
  • After selecting the app, click on the Connect App button
  • Log in to your Chargeflow account, and locate Gorgias on the Integrations page, under Customer Communication:
  • Add your Gorgias subdomain and connect the integration:
  • Authorize the app
  • After a successful installation, Gorgias will show as connected in Chargeflow:
  • Once installed, there will be no HTTP integration created!

Once you authenticate and connect your Gorgias account with Chargeflow, Chargeflow fetches tickets of buyers who have disputed (prospectively) a transaction to analyze the tickets they have with you. We then leverage this data to help you win the dispute and recover your revenue.  This would be the logic flow:

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