Gorgias logo
Gorgias logo

All articles

Returns & Exchanges

AfterShip Returns Center

AfterShip Returns Center is a returns management portal ensuring a good post-purchase experience. It helps you build brand loyalty and turn returns into repurchases. It's built with an intuitive interface for your customers to process a return from y

Happy Returns

Happy Returns enables box-free returns through a combination of returns software and reverse logistics, pioneering in-person, aggregated returns that can help reduce shipping costs and the impact on the planet. The integration between Gorgias and Hap

Loop Returns

Loop allows Shopify brands to automate their entire returns process, even exchanges.How it worksWith Loop & Gorgias working together, you can create a seamless support experience by placing all returns data inside your Gorgias admin. Stay focused and

Narvar Returns & Exchanges

Narvar is a cloud-based post-purchase customer experience platform that enables businesses to track orders, streamline returns and exchanges, and communicate with customers through messaging.How it worksNarvar Return & Exchanges for Shopify can be in

PostCo

PostCo helps you optimize your returns process and keeps your costs low to retain your revenue and customers. The platform enables customers to easily exchange products and incentivizes them to stay and shop with store credit or integrates upsell opp

Redo

Redo will transform your post-purchase experience with free return coverage, enhancing trust and checkout rates. Born from a Shopify+ Merchant, it's available for all, offering innovative features flexible to your needs. 1. Go to Settings -> App Stor

ReturnGO

Streamline your returns and exchange process with ReturnGO, a post-purchase platform designed for e-commerce businesses. When integrated with Gorgias, ReturnGO creates support tickets when customers request returns or exchanges through your branded r

ReturnLogic

ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.Integration benefitsPull your ReturnLogic data to GorgiasDisplay all return data inside the customer w

Yayloh

Yayloh is a return and exchange management solution that streamlines processes, freeing your team to provide exceptional service while gathering valuable insights to enhance customer experiences and retain customers. Unlock the full potential of retu

Refundid

Make returns instant and streamlined for you and your customers with Refundid, one of the world's best customer-first returns platforms. The Refundid & Gorgias integration allows you to pull all customer return information directly into your Gorgias

SavedBy Package Protection

Protect orders from loss, theft, and damage for no cost. With SavedBy, customers will have the option to protect their packages in case they are lost, stolen, or damaged. When any issue arises, customers can file a claim; once processed, they will ha

Frate Returns & Recommerce

Frate's fully automated returns management software/app is optimized to reduce costs, emissions, and operational complexity with returns. Our app features one-click exchanges, automated refunds, peer-to-peer returns, and image verification. Integrati

Swap Returns

From shipping, tracking and package protection, to returns and cross-border. Swap Returns has you covered. Let us turn your logistics lemons into a Swap lemonade. Our team handles all the direct relationships with your carriers, package-protection pr

ReturnZap

ReturnZap is an all-in-one, automated return and exchange solution for Shopify. ReturnZap provides a customizable, self-serve returns portal with integrated refunds, store credit, and exchanges and deep integration to Shopify returns. Automate all st

Extend

Extend’s post-purchase automation platform integrates with Gorgias providing agents the ability to view and action Extend customer claims including auto-approvals, auto-denials, and product fulfillment details. Extend’s AI-based fraud monitoring auto

Pango

Pango is a peer-to-peer return management system. Manage your returns & exchanges in one place with Pango's platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your retu