Gorgias logo
Gorgias logo

All articles

KickstarterUpdated 2 months ago

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request.

Kickstarter exists to help bring creative projects to life - as you launch a product on Kickstarter, you'll get customer service questions from your backers. Connect Kickstarter to Gorgias and respond to your backers' questions directly from Gorgias.


1. Go to Kickstarter.

2. Go to the Settings page.

3. Change your email to any email address from your Gorgias Email integrations.
4. Go back to Gorgias, and open the verification ticket you just received from Kickstarter.

5. Click on the link to verify the email address.

6. Create a Rule to tag Kickstarter tickets.

7. You can now respond to Kickstarter messages from Gorgias and responses to these tickets will appear in Kickstarter.

Only Inbox messages are imported as tickets in the helpdesk, not comments. You will receive notification emails regarding comments left if enabled in Kickstarter and a link to access them:

Was this article helpful?