JustCall
Updated 3 months ago
by
Chris Lavoie
JustCall’s Gorgias phone integration lets you call and text your customers easily. You can track your calling and texting activities from your Gorgias ticket section. We create tickets for your activities (calls & SMS) in your Gorgias account.
You can also have click to call and text icons next to your Gorgias customer’s phone number by using our JustCall chrome extension.
Follow these steps to activate your Gorgias Phone integration:
On Gorgias:
- Login to your Gorgias account.
- Head over to settings.
- Select Rest API from the sidebar menu.
- On this screen, copy your API credentials i.e., your base API URL, Username, and your API key.
On JustCall:
- Login to your JustCall account.
- Click on Integrations in the sidebar.
- Click on the +Integrate button present against Gorgias Integration.
- There are two scenarios here. For instance, if your account owner or another JustCall team member has already integrated the Gorgias domain that you are looking forward to integrate – you can simply enter your email address by selecting the desired store.
- Press the ‘Integrate’ button and you are ready to go.
- However, if you want to integrate another Gorgias account or if you are the only one in your team who is looking forward to integrating, then hit the `Integrate another Gorgias account` button. For instance, you will have to enter your Base API Url, Username, and API key that you copied in the previous steps.
- Click on the ‘integrate’ button to successfully complete the integration.
Get our chrome extension to make calls directly from your browser without having to pick up your phone. You get a click to call and click to text button next to every phone number in the browser with our chrome extension. For more help on JustCall’s chrome extension click here.
