Gorgias logo
Gorgias logo

All collections


12 articles


Gorgias Voice Integration

How it worksThe Gorgias Voice integration allows you to make and receive phone calls directly from your Gorgias dashboard.Please note that this feature is only available on non-legacy plans. Upgrading can be done easily by following these instruction

Gorgias Voice FAQs

Here you will find answers to some of the most common questions regarding our native Voice Integration.GeneralI have a Basic Gorgias account and can't see Voice as an integration. How can I get access to this integration?The Phone integration is only


Aircall allows you to receive and place phone calls. You can connect it to Gorgias to sync phone calls as tickets, and see them in the customer timeline. How it worksWhen a customer calls your company in Aircall, it creates a ticket in Gorgias and au


You can use Zapier to create tickets in Gorgias when a customer calls you on RingCentral. We recommend setting up 3 zaps for different trigger events:When a call has ended.When a call is missed.When there's a new voicemail.When there's a new SMS rece


Ottspott is a phone system for small businesses. It allows you to receive and place phone calls. You can connect it to Gorgias to sync phone calls as tickets, and see them in the customer timeline. Please note, this integration is available to all cu


JustCall’s Gorgias phone integration lets you call your customers easily using the helpdesk. You can track your calling activities from Gorgias, we create a ticket in your account for every call that you make.You can also have a click to call icon ne


Rep is an AI-powered sales assistant.How it worksRep will help increase your conversion rate and customer satisfaction with an AI sales assistant on your online shop.Rep's AI shopping assistant automatically detects customers when they are about to d


Streamline communication between you and your customers by integrating CloudTalk with the Gorgias helpdesk software.Integration benefitsCall your customers and prospects with a single click from GorgiasExport calls as tickets in your helpdesk systemI


CircleLoop is a simple cloud-based business telephone service like no other. You've got an app for everything else, so why not your business phone too?How it worksThe CircleLoop Gorgias integration imports contact information from your Gorgias Custom

Gorgias Voice Troubleshooting

In this guide we will cover some of the most common troubleshooting steps that you may need while using our Native Phone Integration.For FAQs please refer to this guide here.The HeadsetAre you struggling to hear the customer when you answer the phone


RedRoute is the first and only plug-and-play AI voice agent featuring the most advanced voice technology on the market. RedRoute surfaces relevant data and solutions to your callers with simple integration into your eCommerce platform, effectively el


CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. With the easy-to-use interface and robust backend