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Intro to Gorgias

4 articles

Gorgias is a helpdesk that empowers you and your Support Team with features that will allow you efficient and fast handling of your customers' support requests. Get started and find out more by taking a look at these articles.


About us

Gorgias (pronounced 'gorgeous') is a customer support platform built for e-commerce companies!Connect all of your customer service channels: email, chat, phone, Messenger, Facebook, Instagram, SMS and manage all of them from inside one Gorgias dashbo


Gorgias billing is based on either a monthly or annual subscription. The subscription plans are based on billable ticket count and integration count. In addition to the helpdesk merchants can choose to purchase add-ons. Add-on pricing information is

Customer data & privacy

Your clients may enter sensitive information like credit card numbers or social security numbers into their messages. When these messages come into Gorgias, this sensitive information is automatically obfuscated/scrambled so your agents don't have ac

Add-on pricing

Note: The following are pricing changes that will take into effect starting Jan 1, 2023. Related articles. Voice add-on subscriptions are billed monthly or yearly. For a full breakdown of our available plans please check the list below:. Note: The fo