Policy

Customer data & privacy

Your clients may enter sensitive information like credit card numbers or social security numbers into their messages - when these messages come into Gorgias, this information is automatically obfuscated/scrambled so your agents don't have access to i

GDPR requests

If a customer requests the deletion of their information from your account, we recommend taking immediate action to ensure compliance with GDPR laws - deleting their customer profile will also delete any customer data from Gorgias.