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Contact Form Views and RulesUpdated 5 months ago

You can create a View to see your Contact Form tickets and Rules to auto-tag, auto-assign, or auto-reply to these tickets.



Views

To see all open tickets created from your Contact Form, create a View using the Status is Open and Channel is Contact Form filters.



Rules

Auto-tag Contact Form tickets


Auto-assign Contact Form tickets


Auto-reply based on Contact Form subjects


Auto-tag different Contact Forms

Select the name of the Contact Form you'd like to use under Message integration IS.


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