Contact Form Views and RulesUpdated 8 months ago
You can create a View to see your Contact Form tickets and Rules to auto-tag, auto-assign, or auto-reply to these tickets.
Views
To see all open tickets created from your Contact Form, create a View using the Status is Open and Channel is Contact Form filters.
Rules
Auto-tag Contact Form tickets
Auto-assign Contact Form tickets
Auto-reply based on Contact Form subjects
Auto-tag different Contact Forms
Select the name of the Contact Form you'd like to use under Message integration IS.