Gorgias logo
Gorgias logo

All articles

Contact Form

Standalone Contact Form

The standalone Contact Form allows for flexibility - you can embed it onto your website or share the link directly with your customers. It also offers several advanced features, such as built-in spam protection, the ability to attach multiple files,

Embed the Contact Form on your Website

You can embed a Contact Form that funnels submissions into Gorgias directly on your website - you'll have incoming queries turned into tickets. The Form will always be visible on your Contact Form settings page so you can change its position, view, o

Replace email links with Contact Form

Replacing email links with a Contact Form will help you reduce spam from bot crawls and enhance the automation and management of your customer inquiries - it detects mail-to links (links to an email address, for example, mailto: [email protected]) ac

Contact Form Views and Rules

You can create a View to see your Contact Form tickets and Rules to auto-tag, auto-assign, or auto-reply to these tickets. To see all open tickets created from your Contact Form, create a View using the Status is Open and Channel is Contact Form filt

Contact Form Order Management Flows

If you're a Gorgias Automate subscriber, you'll have the option to enable the Order Management Flows on your standalone Contact Form. 1. Pick any existing standalone Contact Form in Gorgias or create a new one by navigating to Settings -> Channels ->