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Default TagsUpdated 4 months ago

There are some default Tags present in every Gorgias account for convenience - these are Tags that are usually the industry standard and used by almost every business. 

Here are the default Gorgias Tags: 

  • already-shipped
  • auto-close
  • auto-reply
  • cancel order
  • cancel/refund
  • change order
  • damaged
  • discount request
  • edit-address
  • full-refund
  • instructions
  • Negative Comment
  • not-received
  • not-shipped
  • ORDER-CHANGE/CANCEL
  • order damaged
  • ORDER-STATUS
  • order wrong
  • partial-refund
  • policy
  • received
  • REFUND
  • return request
  • sample ticket
  • sentiments/menacing
  • sentiments/need-human
  • sentiments/negative
  • sentiments/offensive
  • sentiments/positive
  • sentiments/urgent
  • shipped
  • shipping-cost
  • social lead
  • social question
  • spam
  • urgent
Feel free to delete any of these in case you don't need them on your account.
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