Default TagsUpdated 2 months ago

There are some default Tags present in every Gorgias account for convenience - these are Tags that are usually the industry standard and used by almost every business. 

Here are the default Gorgias Tags: 

• already-shipped
• auto-close
• auto-reply
• cancel order
• cancel/refund
• change order
• damaged
• discount request
• edit-address
• full-refund
• instructions
• Negative Comment
• not-received
• not-shipped
• ORDER-CHANGE/CANCEL
• order damaged
• ORDER-STATUS
• order wrong
• partial-refund
• policy
• received
• REFUND
• return request
• sample ticket
• sentiments/menacing
• sentiments/need-human
• sentiments/negative
• sentiments/offensive
• sentiments/positive
• sentiments/urgent
• shipped
• shipping-cost
• social lead
• social question
• spam
• urgent