Keyboard shortcutsUpdated 2 months ago

You can navigate Gorgias like a pro using some helpful keyboard shortcuts!

Did you ever wonder how to scroll through tickets without having to go back to the view? How to undo a sent message on chat where you made a typo? Or maybe you just want to be as speedy and efficient as possible while you work.

How it works

Here's where you can find the full shortcuts cheat-sheet:

1. Click on your name tile at the bottom left corner of your Gorgias dashboard. You will notice the option 'Learn' in the menu that pops up.

   

2. When you click on "learn", you will be able to see "Keyboard Shortcuts":

3. Select 'Keyboard shortcuts' and the sheet will open up.

Feel free to set up some test tickets and play around! We're sure you'll get used to them in no-time.