Gorgias logo
Gorgias logo

All articles

33 Results for "advanced chat customization"

Open the Chat automatically

... background. You can make the Chat open automatically on page load by adding the gs_open_chat parameter to your URL (notice the gs_ which stands for Gorgias). The resulting store URL is now www.my-store.com?gs_open_chat.

Reduce sub-header text size and spacing

This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background.

Replace the background gradient

This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. The following custom script should be added to your theme.liquid above the tag if you want ...

Replace the Chat widget button

This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. You can replace our Chat widget button with your own by providing some custom code - the ...

Toggle the display of translation keys/text values in Chat

This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. If you want to display the translation keys in the Chat instead of the text values, ...

Adjust Chat default text values

... run the following in the console: window.GorgiasChat.printLabelDictionary() It's possible to adjust the hardcoded text values used by the Chat both in the UI itself (under Settings -> Chat -> your Chat integration -> Language -> Customize) and ...

Set custom business hours

This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. The following method can be used to set custom business hours for your Chat:

Change the Chat position on different pages

This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background.