33 Results for "advanced chat customization"
Hyperlink your Help Center in Chat auto-reply
... of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. If you want to include a hyperlink to your Help Center in an auto-reply on your Chat, use the following method:
Create an "Open Chat" link on your page
... background. If you want to add a link on your page to open the Chat when clicked, use the code below:Start a chat with our teamLikewise, you can also have a link to close the Chat:Close the chatAdditional Shopify instructions 1. Select Pages → the ...
Disable automatic font color change
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. The Chat will adjust font and icon color based on your configuration under the Appearance tab to ...
Disable auto open Chat
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. The Chat window will automatically open for returning customers if they leave the Chat window open and ...
Edit Chat copy and translations
Any advanced customization of key edits through code will override the changes done in these settings. If you go to Settings -> Channels -> Chat -> your Chat integration -> Language and click on the Customize button at the right of the language you'd ...
Gorgias Chat FAQs
... go back to Settings -> Chat. You should see that you Chat has been installed using the Quick installation method. If you have some Advanced customization scripts, please verify them. How long does the Chat history remain on the customer's end? The Chat history will ...
Configure Chat for your Gorgias helpdesk
... Chat, learn more about managing multiple languages on Chat. Our Offline capture article offers a complete overview of the offline capture feature and its customizations. Optimize To automatically send a transcript of the conversation when the chat ends, learn how to enable Chat Transcripts. Learn about automating your ...
Translation by Lingpad
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Tired of manually translating your multilingual support tickets? Lingpad empowers your agents to offer seamless customer service to shoppers who communicate ...
