299 Results for "email"
Create Guidance to give AI Agent custom instructions
... eligible for a return Send the shopper a link to the return portal Tell the shopper they’ll get a prepaid return label via email once they fill out the required information in the return portal Testing and troubleshooting Guidance You can use AI Agent’s test feature ...
Add your brand's content for AI Agent
... submit your message and receive a response. Tip: Click the Settings icon to configure your test, including the message channel (chat or email) and target audience. Manage your content for AI Agent You can find and manage all of your content for AI Agent from the ...
Create and edit conditions for Ticket Fields
... a new condition to show conditional fields to agents or change visibility settings. FAQ Can I show conditional fields based on the ticket channel (Email, Chat, Phone, etc)? At the moment, you can only create a condition that shows a ticket field based ...
