... tell the shopper they are eligible for return. send them to our return portal. tell them they’ll get a prepaid return label via email once they fill out the required information in the portal. IF the order was placed more than 15 days ago, THEN... tell the ...
... they’re looking for — “You might like the Nimbus 25, our best selling shoe of the year” Recommendations on Chat and Email AI Agent shares recommendations differently based on the channel where the conversation with the shopper is happening. Conversations on Chat: AI Agent shares ...
... a new condition to show conditional fields to agents or change visibility settings. FAQ Can I show conditional fields based on the ticket channel (Email, Chat, Phone, etc)? At the moment, you can only create a condition that shows a ticket field based ...
