292 Results for "email"
Security and privacy FAQ for Gorgias AI Agent
... advice. That said, you have the choice of whether or not to disclose your use of AI in response generated by AI Agent. In Email: Use the Email Signature setting to disclose your use of AI. In Chat: Messages sent by AI Agent are noted with “ ...
How Gorgias's AI Agent works
... where the conversation with your customer is happening (for example — AI Agent writes shorter, more conversational messages on chat versus comprehensive messages on email). Check response for quality → before sending a generated response, AI Agent performs a quality check. This step ensures its response is coherent ...
User permissions
In Gorgias a user’s role determines the level of permissions and access they have to the various features in the helpdesk. Admins can change an existing user’s role, and can assign a role to new users when they’re invited to Gorgias. Use the ...
Add your brand's content for AI Agent
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Your brand's content is essential for AI Agent to respond to and resolve shopper inquiries with confidence and accuracy. The more complete ...