45 Results for "instagram"
Create and manage customer fields
... values should look when you’re done: 💎 VIP Collaborator::⭐Ambassador Collaborator::👀Prospective Ambassador Collaborator::💬Instagram Partner 😡 Problematic 📦 High Returns 🙅 Fraud Tip: You can also import values from a .CSV file to create your dropdown menu ...
Gorgias rule builder variables and conditions
... follows the customer on Instagram. Customer Follows Business Checks whether the customer follows your business account on Instagram. Followers Count Matches the customer's Instagram follower count. Username Matches the customer's Instagram username. Verified Checks whether the customer's Instagram account is verified. THEN (actions ...
Manage automatic ticket assignment in Gorgias
When handling tickets in Gorgias, you can either allow support agents to manually select and assign tickets to themselves, or enable auto-assignment so that incoming tickets that meet specific conditions are automatically assigned. To set up auto-assignment, you’ll need to create ...
Review your overall automation performance
Who can use this feature? All roles can view and filter analytics Available to merchants using one or more of Gorgias's automation features (AI Agent, flows, order management, article recommendations) The AI Agent Overview report gives you a single, consolidated view ...
Set up and go live with AI Agent
AI Agent handles inbound conversations from shoppers — answering questions, completing tasks in your connected apps, and handing over to your team for conversations that need a human touch. This article walks you through how to set it up and go live. You don't need everything perfectly ...
