43 Results for "instagram"
Create and manage customer fields
... values should look when you’re done: 💎 VIP Collaborator::⭐Ambassador Collaborator::👀Prospective Ambassador Collaborator::💬Instagram Partner 😡 Problematic 📦 High Returns 🙅 Fraud Tip: You can also import values from a .CSV file to create your dropdown menu ...
Automatically score the quality of your tickets with Auto QA
... the moment, Auto QA does not score tickets from public social media channels or voice. These include: Facebook messages, mentions and recommendations Instagram mentions, comments and ad comments Twitter (X) Gorgias Voice Aircall Conversations that are too short do not receive an Auto QA ...
Manage automatic ticket assignment in Gorgias
... an agent becomes eligible. The Chat & Messaging tickets limit applies to any tickets that come from Chat, SMS, Facebook Messenger, or Instagram Direct Messages, while the Other text tickets limit applies to tickets created from all other channels, excluding Voice. From your helpdesk, ...