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113 Results for "set up ai agent"

Set the language AI Agent replies in

... is configured, AI Agent reads the customer's message and replies in the same language. If a customer writes in French, AI Agent replies in French. If they write in German, AI Agent replies in German. This applies across email, chat, and SMS. Set ...

Set up and go live with AI Agent

... an active AI Agent subscription You must have a Shopify store connected to Gorgias You must have Lead, Admin or Account Owner permissions to set up AI Agent Allow AI Agent to use data from Shopify AI Agent uses data from Shopify to provide personalized assistance to shoppers, ...

Set up and use AI Agent on Chat

... over tickets to your team. Requirements You must have an active AI Agent subscription You must have Lead, Admin or Account Owner permissions to set up AI Agent You must have a Shopify store connected to Gorgias AI Agent is not supported on stores that use BigCommerce, Magento ...

Sync and manage content from your store website and URLs

... from your store website Syncing content from single-page URLs Managing synced content Troubleshooting syncing issues Syncing content your from store website When you set up AI Agent for the first time, Gorgias automatically syncs your store website (https://yourbrand.myshopify.com) to ...

Understand AI Agent tags and ticket views

Who can use this feature?   Owner, Admin and Lead roles   All plans with AI Agent   Can be used with Shopify stores connected to Gorgias As AI Agent handles tickets, it automatically applies tags to reflect what it did and where the ticket stands. These tags power the ...

Install chat and enable AI Agent on Gorgias

Gorgias chat allows your customers to engage with your support team or AI Agent in real time, from a conversational interface that integrates with your ecommerce website. With AI Agent, your customers can also self-service common support issues, giving your team members more time to ...

Customize how AI Agent hands over to your team

Who can use this feature?   Owner, Admin and Lead roles   All plans with AI Agent   Can be used with Shopify stores connected to Gorgias When AI Agent can't resolve a customer's inquiry, it hands the conversation over to your team. Handovers are a ...

Create Actions: use advanced options to build custom Actions for AI Agent

Note: to use this feature, you should have some familiarity with making HTTP requests to communicate with other applications. Otherwise, it is recommended that you ask a developer for help. You can use a visual workflow builder to create custom Actions for AI Agent that align with ...