... for AI Agent in natural language—like how’d you’d explain something to a new teammate. You can use Guidance to tell AI Agent how to behave and respond to specific shopper inquiries or scenarios. For example, you might use Guidance to tell AI Agent what ...
... have AI Agent Share business hours in handover message Select Save Changes to finish Online handovers Chat is considered online if your Chat settings are set to Live during business hours or Live when agents are available. If a handover occurs while Chat is online, AI Agent lets the ...
... your settings, you can prepare AI Agent to successfully engage with shoppers and convert browsers into buyers. Before you begin Before you can use AI Agent's shopping assistant skills, you should have the following set up: You must have an active AI Agent subscription If ...
... have an active AI Agent subscription You must have AI Agent set up and enabled for your store Giving AI Agent feedback You can give AI Agent direct feedback on the responses it provides to customers in your tickets. Go to Tickets Scroll down to your Views for AI Agent ...
Note: to use this feature, you should have some familiarity with making HTTP requests to communicate with other applications. Otherwise, it is recommended that you ask a developer for help. You can use a visual workflow builder to create custom Actions for AI Agent that align with ...
Skio is a Shopify app that helps you sell and manage subscription offerings on your store. When you set up an Action for Skio in Gorgias, AI Agent can fully resolve requests from your shoppers who want to make changes to their current subscription, like skipping a shipment ...
When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who need to return or exchange an order through Loop Returns. You will need an active Loop account and access to your Loop account’s API key. You can use this Action ...
When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who inquire about the status of an order they returned. You will need an active Loop account and access to your Loop account’s API key. AI Agent can confirm whether the ...
