110 Results for "span"
Sign in to Gorgias
... forgot your password If you forgot your password, we’ll send you a password reset link by email. Be sure to check your Spam/Junk folder if you can’t find it in your inbox! In any web browser, navigate to https:/ ...
Customer data & privacy
... **-**-****." This obfuscation satisfies Requirement 3 of the Payment Card Industry’s Data Security Standard (PCI DSS), "Protecting stored cardholder data". In order to protect your privacy, we use unlisted public URLs for ...
AI-Generated Help Center Articles
... the third step of the setup wizard, you'll see five article suggestions that are AI-generated. Below, you can find standard e-commerce article templates that are not based on the information from your tickets. If you don't see AI-generated ...
WhatsApp FAQs
... take up to 3 minutes for the disconnected number to become available and, once the number has become available, you can undergo the standard WhatsApp onboarding. 3rd-party WhatsApp integration (Zendesk's WhatsApp integration, 360dialog, Twilio, etc.) For numbers that have ...
Custom HTTP Widgets
... to be defined before executing the action. To update points data for a customer, the points field must be type integer (example). Standalone widgets This type of widget will allow the use of the custom actions mechanism without requiring any sort of integration or 3rd-party ...
Email integration FAQ
Connecting your email to Gorgias is a key step in setting up your helpdesk to support your customers. Whether you’ve added an email to your helpdesk with a direct Gmail or Outlook email integration, or with email forwarding, this FAQ provides answers to common questions about ...
Domain verification FAQ and troubleshooting
If you’re in the process of verifying your email domain and find yourself stuck, read on for frequently asked questions and troubleshooting tips. FAQ I already verified my email in another 3rd party app (Klaviyo, Omnisend, etc). Do I need to do it ...
Rules FAQs
In what order are Rules executed? Rules execution order is determined by two things, the trigger and the position of the Rule in the list: Ticket Created Rules are always executed before New Message In Ticket ones, and Ticket Updated Rules are executed last. All Rules ...
