... All open tickets Snoozed - Snoozed tickets assigned to me Closed - All closed tickets Trash - Deleted tickets (purged after 30 days) Spam - Tickets identified as spam (purged after 30 days) Admins will be able to edit this as many times as they like ...
... line in the CSV and nothing will happen (no Macro will be created as a result). Make sure that there are no empty spaces at the ends of the rows and name your columns exactly name, body_text, tags, and id without any capitalization ...
... ’s email provider, which can happen when: You send an email to a large group of people Your message is flagged as spam or contains suspiciously text or links For less common, rarer kinds of errors you may receive a more technical error message. Don’ ...
... individual companies, and in particular don't defame, disparage, or criticize any person or company. No promotions, soliciting, or spam Refrain from promoting your services in the community. Recommending a vendor is fine - but vendors themselves are not permitted to join. Self- ...
... days of inactivity, it'll create a new billable ticket. Automated interactions There's a 72-hour consolidation window as a standard part of our process while we apply various deduplication and cancellation rules before submitting the final interaction count for the automated interactions. An automated ...
This article explains domain verification if your Gorgias account is on Mailgun. If you're not sure if you should follow these instructions, please check out this article. To proceed with verifying your domain, you will need to have admin access to both your Gorgias account and ...
Gorgias billing is based on either a monthly or annual subscription. The subscription plans are based on billable ticket count and integration count. Get two months off by subscribing to our annual plan. You can choose whether you want to subscribe to just the helpdesk or upgrade your subscription with ...
Before troubleshooting further, please refer to this article to make sure that you've arranged the necessary access already and that this didn't cause the issue. Here you'll find solutions for the most common issues reported for the Facebook integration. Facebook comments and/ ...
