... ’s email provider, which can happen when: You send an email to a large group of people Your message is flagged as spam or contains suspiciously text or links For less common, rarer kinds of errors you may receive a more technical error message. Don’ ...
... individual companies, and in particular don't defame, disparage, or criticize any person or company. No promotions, soliciting, or spam Refrain from promoting your services in the community. Recommending a vendor is fine - but vendors themselves are not permitted to join. Self- ...
... in the table are just an example. Please copy the Type, Host, and Value records from your helpdesk. Watch out for any blank spaces at the beginning or the end of the records, as some DNS hosts are sensible to them and can cause the records to ...
... ticket. Emails will create a new ticket after 10 days of inactivity. Automated interactions There's a 72-hour consolidation window as a standard part of our process while we apply various deduplication and cancellation rules before submitting the final interaction count for the automated interactions. An automated ...
Gorgias billing is based on either a monthly or annual subscription. The subscription plans are based on billable ticket count and integration count. Get two months off by subscribing to our annual plan. You can choose whether you want to subscribe to just the helpdesk or upgrade your subscription with ...
Before troubleshooting further, please refer to this article to make sure that you've arranged the necessary access already and that this didn't cause the issue. Here you'll find solutions for the most common issues reported for the Facebook integration. Facebook comments and/ ...
To set up Email as a channel in Gorgias, you can connect your Outlook (Microsoft 365) account to your Gorgias inbox. When you connect Outlook to Gorgias, you’ll receive new messages sent to your support email address directly in Gorgias. You can then send ...
Message Body This is the part of the Rule that will be looking for a specific message within the ticket. The Message Body condition can't read HTML content. Contains all of searches for multiple words within a ticket - if we input the word "test" and ...
