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544 Results for "chat"

Chat Campaigns

... Powered by Gorgias" branding from both the Chat and the Campaigns by adding this script to your webpage, before the script of the Chat:Is there a way to hide Campaigns on mobile while keeping the Chat bubble? Light Campaigns are displayed when accessing your website ...

Chat Transcript

... clicking on the event will highlight the exact messages that were sent in the email. Steps 1. Navigate to Settings -> Channels -> Chat -> your Chat integration -> Preferences. 2. Toggle the Send chat transcripts to customer email setting on. 3. Select which Email integration ...

Chat Privacy Policy

... chat privacy disclaimers, provide accurate policies, and consult legal counsel to ensure compliance. Steps 1. Go to Settings -> Channels -> Chat -> your Chat integration -> Preferences. 2. Enable the Display privacy policy disclaimer toggle and you'll immediately see its placement ...

Chat Visibility

... Chat Manual (toggle) Hides the Chat from your website until it's manually unhidden. This is useful when making changes to the Chat integration as it temporarily hides it on your website without needing it to be uninstalled. Hide outside business hours Business hours Hides the Chat ...

Chat size and weight information

We work hard to decrease Gorgias Chat's impact on website loading times - it currently affects the performance score by only 3 points. Google Lighthouse Score The Google Lighthouse Performance score is a weighted average of the metric scores used to calculate a page's speed. Generally ...

Chatdesk Teams

... In the top right corner search for Chatdesk and click on it. 3. Click Connect App - it'll open the login page for Chatdesk in a new tab. 4. Once logged in, click on Chatdesk Team in the top right corner, then click on Channels - ...

Gorgias Chat FAQs

Our Chat suddenly disappeared. Why is that? Chat may no longer appear on your store if you recently changed your Shopify theme. When your theme changes, the code that adds Gorgias chat to the page may have been affected or overwritten. The best way to add Chat to ...

Customize Chat Appearance

By navigating to Settings → Channels → Chat -> your Chat integration -> Appearance, you can change the look of your Chat widget to customize it for your brand. To the right, you'll see a preview of what your Chat will look like with the selected ...