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Chat Campaigns

... Powered by Gorgias" branding from both the Chat and the Campaigns by adding this script to your webpage, before the script of the Chat: var HIDE_POWERED_BY_GORGIAS = true; Is there a way to hide Campaigns on mobile while keeping the Chat ...

Chat Transcript

... clicking on the event will highlight the exact messages that were sent in the email. Steps 1. Navigate to Settings -> Channels -> Chat -> your Chat integration -> Preferences. 2. Toggle the Send chat transcripts to customer email setting on. 3. Select which Email integration ...

Chat Privacy Policy

... - that way you can also ensure that you comply with local data privacy laws. Steps 1. Go to Settings -> Channels -> Chat -> your Chat integration -> Preferences. 2. Enable the Display privacy policy disclaimer toggle and you'll immediately see its placement ...

Chat Visibility

... Chat Manual (toggle) Hides the Chat from your website until it's manually unhidden. This is useful when making changes to the Chat integration as it temporarily hides it on your website without needing it to be uninstalled. Hide outside business hours Business hours Hides the Chat ...

Chatdesk Teams

... In the top right corner search for Chatdesk and click on it. 3. Click Connect App - it'll open the login page for Chatdesk in a new tab. 4. Once logged in, click on Chatdesk Team in the top right corner, then click on Channels - ...

Gorgias Chat FAQs

... the Chat history will be cleared as soon as they close the tab/browser where the Chat occurred. Is it possible to add the Chat to only one page on the website? Yes - you can display your Chat on specific pages of your store. Will the Chat ...

Advanced Chat customization 101

If you'd like to customize the Chat widget further, beyond what basic customization options offer, you can take a look at the code suggestions in this section. These aren't formal features of our Chat widget, but suggestions on how to further customize it ...

Customize Chat Appearance

By navigating to Settings → Channels → Chat -> your Chat integration -> Appearance, you can change the look of your Chat widget to customize it for your brand. To the right, you'll see a preview of what your Chat will look like with the selected ...