249 Results for "chat"
Chat: Capture requests outside of business hours
... chats that are initiated outside of business hours are handled by AI Agent, rather than offline capture. Understand the offline capture workflow When your chat is offline, the chat widget on your store or website displays a message letting customers know that messages submitted while chat isn’ ...
Chat Campaigns
... Powered by Gorgias" branding from both the Chat and the Campaigns by adding this script to your webpage, before the script of the Chat:Is there a way to hide Campaigns on mobile while keeping the Chat bubble? Light Campaigns are displayed when accessing your website ...
Chat: Set up Gorgias chat integrations
... subscription. Only the account owner and admins can set up chat. All users (except Observers) can respond to chat tickets. Wondering whether live chat is the right choice for your team? Check out Live Chat Support That Scales: A Guide for CX Teams. Installing Gorgias Chat ...
Chat Transcript
... clicking on the event will highlight the exact messages that were sent in the email. Steps 1. Navigate to Settings -> Channels -> Chat -> your Chat integration -> Preferences. 2. Toggle the Send chat transcripts to customer email setting on. 3. Select which Email integration ...
Chat Aid
... Slack Chat Aid offers a Free tier for individuals who are just getting started. Book a demo at https://calendly.com/chataid/25min or give Chat Aid a try at https://app.chataid.com/signup. Integration benefits Chat Aid integrates with ...
Chat size and weight information
We work hard to decrease Gorgias Chat's impact on website loading times - it currently affects the performance score by only 3 points. Google Lighthouse Score The Google Lighthouse Performance score is a weighted average of the metric scores used to calculate a page's speed. Generally ...
Chatdesk Teams
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Chatdesk Teams helps companies scale up their customer support team on-demand. It can help manage your repetitive tickets and free ...
Gorgias Chat FAQs
Our Chat suddenly disappeared. Why is that? Chat may no longer appear on your store if you recently changed your Shopify theme. When your theme changes, the code that adds Gorgias chat to the page may have been affected or overwritten. The best way to add Chat to ...
