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549 Results for "chat"

Configure Chat for your Gorgias helpdesk

... unify the setup experience across all plans. Requirements Chat is available on all plans. Chat automation features are only available with the AI Agent subscription. Chat must be configured by an Admin. All users (except Observers) can respond to Chat tickets. Wondering whether live chat is the right ...

Stop Chat from conflicting with other widgets

If your Chat widget is conflicting or hidden behind some other elements on the page (the accessibility widget, rewards widget, etc.), changing the z-index should overlay the Chat on top of any other element. To do this, add this code to your ...

Adjust Chat default text values

... run the following in the console: window.GorgiasChat.printLabelDictionary() It's possible to adjust the hardcoded text values used by the Chat both in the UI itself (under Settings -> Chat -> your Chat integration -> Language -> Customize) and ...

Install chat and enable AI Agent on Gorgias

... subscribers. If you don’t have an AI Agent subscription, follow the steps in Configure chat for your Gorgias helpdesk to set up chat. We appreciate your patience while we work to unify the chat experience across all plan types. Installing Gorgias chat Every chat conversation with your ...

Gorgias Chat Privacy Disclosure & Consent

... could apply to you may require that the Chat provide specific disclosures or obtain specific consent from shoppers. Gorgias is not responsible for configuring the Chat to comply with privacy laws that may apply to you and your chatbot. It is your responsibility to enable Chat privacy disclosures, provide ...

Customize Chat with HTML 101

These suggestions aren't official features of our Chat widget, but suggestions on further customization, so our support for these types of customization is limited. We recommend that these steps be performed by someone with a technical background. These articles are only meant to be a reference ...

Edit Chat copy and translations

Any advanced customization of key edits through code will override the changes done in these settings. If you go to Settings -> Channels -> Chat -> your Chat integration -> Language and click on the Customize button at the right of the language you'd ...

Add Chat to your Shopify checkout page

Shopify allows you to customize your checkout and thank you pages with apps like Gorgias. After you install the Gorgias app on Shopify, you can use the checkout and accounts editor to add a Gorgias Chat widget to your checkout and thank you pages. The checkout page is a ...