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Advanced Chat customization


HTML snippets for Chat customization

26 articles


Customize Chat with HTML 101

These articles are only meant to be a reference point for you and your team - following these instructions will require knowledge of HTML, JavaScript, and Shopify Liquid (for Shopify). Every code snippet used to customize the widget should be placed

Using URL query parameters

You can configure the Chat behavior with URL query parameters to share links with your customers - when a customer clicks the link, the specified page will load and the Chat will perform the desired behavior. You can also use several of these paramet

Display the chat widget after some time spent on the website

To only display the chat after a certain amount of time, use the following method: