AI Agent FAQs
How AI Agent uses Vision to understand images
Vision is a built-in capability that AI Agent uses to read and understand images sent by customers in email conversations. Vision helps AI Agent to:. Vision is automatically enabled when you use AI Agent. There are no extra steps required. AI Agent’s
Best practices: prepare Shopping Assistant for sales conversations
You can use AI Agent's shopping assistant skills to engage visitors to your online store and drive more revenue. Like an in-store sales assistant, AI Agent assists shoppers with personalized sales interactions, recommending products, answering questi
Security and privacy FAQ for Gorgias AI Agent
AI Agent uses a combination of multiple secure LLM providers, including OpenAI, Anthropic, and internally fine-tuned LLMs. Your AI Agent’s ability to recognize language and form sentences comes from a blend of state-of-the-art large language models (
